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Frequently Asked Questions

Membership & Lessons
- How long is my membership good for?
Your membership never expires unless you request to end your membership. Your membership may expire if you violate our Terms of Use policy.
- How many times can I stream a lesson that I signup for?
There is no limit. You have unlimited access to any lesson that you purchase.
- Are there any hidden charges or recurring fees that are not disclosed?
Absolutely not. There are no hidden costs and there are no recurring charges. You pay for a lesson once and you have that lesson for life. Please visit our lessons page for detail information about each lesson and how much they cost.
- How soon do I access the lessons that I sign up for?
Lessons that are purchased by credit cards (Visa, Mastercard, etc) are available immediately via your member account. Lessons that are purchased using Paypal payment method are only available when payment is received and processed. For Paypal purchases there could be a 30 minutes to few ours delay.
- Can I download the lessons?
No, lessons are only streamed and not meant to be downloaded.
- Are lessons refundable?
Before signing up for any of the lessons, please visit our lessons page where you learn detailed information about each lesson. Each lesson also includes a video demo or audio demo which help you decide if that lesson is for you. You may requests for a refund only within 24 hours of purchasing that lesson. To request for refund please send us an email to sales@newlearningvision.com
Payment Options
- What payment options are curently available to me?
Currently we accept Visa Card and Master Card options. However you may pay using paypal as well which in that case you need to login to your paypal account and make a payment to support@newlearningvision.com for the intended lesson.
Security
- Is online payment for my lessons secure?
Yes, New Learning Vision works with Authorize.net; a secure payment processing and gateway provider. Your payments are processed and encrypted using an at least 128 bit encryption Secure Socket Layer (SSL)
- Will New Learning Vision share my information with other companies, entities?
NEVER. New Learning Vision does not share, sell or rent clients information to other companies or entities. We only use your information to verify who you are. Your email address is merely used as a unique username when you log in to your member area.
- Will New Learning Vision use my email address to send spams?
No, absolutely not. We only use your email address to send you confirmation of lesson signups. We also use your email address as a unique username when you log into your member area.
  New Learning Vision Inc.



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